Frequently Asked Questions

 Therapy is a great resource to anyone seeking to improve their well being.  Often there can be a misconception that therapy is only for those with mental health concerns or people who have reached some kind of rock bottom. But actually, therapy has been proven to benefit various areas of concern. The beautiful thing about therapy is that it can be customized to fit your specific needs. Everyone goes through difficult times and therapy can serve as your support system when life becomes a little too difficult to deal with alone. Although these benefits exist, the choice to start therapy is ultimately yours. Only you can decide if counseling is the right decision for you. 

  A Marriage and Family Therapist (MFT) is trained to work with individuals, couples, & families. Each method of therapy truly requires its own mastery and an MFT’s training focuses on bringing awareness to the different skills needed when working with an individual, couple, or family. The goal is to be mindful of these key differences in order to connect with everyone attending the session. MFT’s also practice systemically, which means that we consider the system as a whole in relation to the problem. If you think about it, the concerns you experience not only affect you, but they also affect your family, partner, children, friends, co-workers, etc. MFT’s aim is to explore the aspects of your individual concerns and how they relate to the relationship you have with yourself and others. 

It is recommended that you look for a therapist that understands and respects your values. You deserve to spend your time, effort, and money on someone that takes their time to listen to your needs. It is also recommended to look for a therapist that is a good fit for you. Therapy is an investment and you should select someone that you can connect with. Initial phone consultations are a great opportunity for you to get a feel of whether or not the connection is there. If a therapist that you are interested in working with offers phone consultations, take advantage of it. If they do not, ask for one! You should be able to speak to a potential fit before scheduling an appointment.  

We currently are in network with United Healthcare, Cigna, and Aetna insurance. This includes any plans that have mental health benefits through one of these insurance carriers. You can check out the list of plans covered at https://secure.helloalma.com/providers/rae-mcwilliams/ 

You may utilize your out of network benefits for other providers, if you choose. You will be responsible for the session fee and your provider can provide you with a superbill to send to your insurance provider. Superbills CANNOT be provided for services conducted by graduate students. 

*please check with your insurance provider regarding coverage and reimbursement rates for out of network claims.

We offer teletherapy sessions and in-person sessions at our Cypress location. During our phone consultation, we can discuss which option works best for your therapy needs.

 We accept all major credit cards, cash, flexible spending accounts, and health savings accounts. ECS does not keep your credit card information. Your payment information  will be stored with a HIPAA compliant credit card processor. 

If you are utilizing insurance, all payments are processed through Alma (helloalma.com).

Feel free to ask for more details during our free phone consultation. 

https://equitycounseling.patientsecure.me/